Okay. I’ll admit it: If I let myself, I can absolutely be an overachiever, overperformer, and over-eager-zealous workaholic. The “problem” is that I love the people I work with. I love the aha moments and watching those big beautiful brains when they realize what they’ve been doing, saying, or believing has been holding them back.Continue reading “How to stop overperforming at work”
Tag Archives: Service Providers
Stop being the go-to person at work
I’ve been working with regulated pros for over 25 years, and here’s what I know for a fact: If you’ve ever felt overloaded at work, chances are, you were probably the reason for it (but not why you think). This month, we’re talking about overload at work and dealing with the invisible burdens that biteContinue reading “Stop being the go-to person at work”
How to Handle Clients Who Don’t Pay Back Expenses
What should you do when clients don’t reimburse you for out-of-pocket expenses? You know that saying, “Pay-to-Play” in sports? Well, it works with clients, too. No pay. No play. Even in the middle of a project. Way back when, I always fronted out of pocket expenses for my clients. I thought it was easier, quicker,Continue reading “How to Handle Clients Who Don’t Pay Back Expenses”
The ONE Contract Clause that lets you Stop Work when Clients Don’t Pay
If you agreed to do a project for a client, do you have to do it? Even if they don’t pay you, even if they don’t respond to your emails, even if you don’t like them? No! And that’s what we’re talking about today! YES, it’s true: you CAN stop work on a project ifContinue reading “The ONE Contract Clause that lets you Stop Work when Clients Don’t Pay”
Freelance Contracts: How to Fire a Client when they Cross the Line
Struggling with a client who crossed the line? Today, we’re talking about what to do, and before we dive in, here’s what I have to say: You can always fire a client – except when you can’t. There was a time when I had disrespectful clients. And not even necessarily overtly rude – but disrespectfulContinue reading “Freelance Contracts: How to Fire a Client when they Cross the Line”
Setting Clear Boundaries with Clients (while still being friendly)
I used to answer the phone 24/7, even if I was sleeping, even if I was in a meeting, even if I was in class. A lot of that was during law school, when I was running that multi-million law firm I built from scratch. The day that changed everything was when my client calledContinue reading “Setting Clear Boundaries with Clients (while still being friendly)”
Your Client Wants Unlimited Revisions—Now What?
Too many service-based professionals believe they need the client’s approval to become a client when actually it’s the other way around. The client needs your approval to become your client. Did you know that you can limit the number of revisions, reviews, and opportunities for feedback for clients … as many or as few asContinue reading “Your Client Wants Unlimited Revisions—Now What?”
Reinvent the Rules: Empowerment through Experimentation
There are so many gurus out there, telling us how THEY did something, promising you it will work for you. But the truth? It won’t. What works for THEM will not work for YOU – you are not them. It’s as simple as that. But, we do need some kind of framework, right? We haveContinue reading “Reinvent the Rules: Empowerment through Experimentation”
Overcoming the Fear of Losing a Client
It’s better to lose a client than to spend every second of every day wishing you’d never taken them on. Red flags exist for a reason – pay attention to them. Today, we’re talking about overcoming the fear of losing a client. Today, we’re going to dive into the EMOTIONAL side of this issue –Continue reading “Overcoming the Fear of Losing a Client”
Plug Your Contract Gaps… Before They Bite!
Creatives are often so worried about the “right” legal words in their contracts, that they don’t even pay attention to the stuff that matters – the stuff that’s missing, the stuff that’s going to come back and bite them in the butt because it wasn’t said explicitly. It’s less about what you DO say inContinue reading “Plug Your Contract Gaps… Before They Bite!”