Why your Client’s Ethics Matter for your Business & Career

Do you ever wonder what you need to know or don’t know when it comes to working with clients outside of your own profession? Well, here’s a good rule of thumb: When you have the FIRST meeting with a potential client, ask them whether they have a code of ethics or a set of rulesContinue reading “Why your Client’s Ethics Matter for your Business & Career”

The best way to build a successful business is to let go

Elsa in “Frozen” made it sound so simple to just let it go.

But, it’s not always easy. In fact, it’s one of the biggest challenges I see among my clients and students – letting go of things – regardless of whether they can or can’t control them – because they haven’t granted themselves permission to do so …

Myth vs. Reality: What you actually need for Success

“Ugh, I should totally know this.”

We’ve all thought or said this phrase at some time or another, whether it was at the start of a new job, career transition, or launching a new business. 

We’ve all had those moments of self-doubt, kicking ourselves for not knowing the answer. But should you, really?

The truth is, you don’t know what you don’t know. That’s why experts exist – to help us do the things that they’re really good at doing…

Why the key to success is to get out of your head

The key to success is to get out of your head. Making decisions based on what you think is expected of you, is never the right move.

You’ll always find yourself in frustrating situations that feel helpless, hopeless, and terrible.

But here’s the best part about expectations that we THINK others have of us …

How to Manage Client Expectations

We often project what we think people want from us.

For instance, how often do you find yourself working 60, 70, 80+ hours a week? (You’re not alone – I used to work 100-120 hour weeks!)

Or are you the type who feels like you have to get your inbox down to zero unread messages every single day?

Maybe you just feel like you have to respond to each and every email immediately, instead of giving yourself a 24- to 48-hour window to respond, even if it’s during the weekend.

But why? Did the client say that this was an expectation they have of you? Because the only thing that truly is expected – reasonably and realistically – is what is EXPLICITLY said is an expectation of us …

The best way to deal with that frustrating client

No matter where you are in your career or business, we’ve all experienced that nightmare client.

You know, the one who always shows up late to the meeting…

Or the one who never speaks up and tells you how they honestly feel about that mock-up…

Even worse, the client who wants a revision you don’t want to make, yet they believe the client is always right. (By the way, this is not true – they are not always right)

Or maybe it’s something else …