The best way to create conflict? Try your darndest to avoid it. Most of the conflict in our lives falls into three categories: – Self-made (because when we try to avoid conflict, we create an unspoken tension) – Self-driven (then, because we created it, we think it’s real and we have to manage it) –Continue reading “How to handle conflict, head on”
Tag Archives: Clients
Be seen by people (who don’t use you)
More often than not, the reason we feel invisible is because we *believe* we are. This month, we’ve been talking about relationships and how resentment creeps in without us even realizing it. This week, we’re exploring why we might feel invisible, even around the people closest to us – at home *and* at work. OverContinue reading “Be seen by people (who don’t use you)”
How to Handle Clients Who Don’t Pay Back Expenses
What should you do when clients don’t reimburse you for out-of-pocket expenses? You know that saying, “Pay-to-Play” in sports? Well, it works with clients, too. No pay. No play. Even in the middle of a project. Way back when, I always fronted out of pocket expenses for my clients. I thought it was easier, quicker,Continue reading “How to Handle Clients Who Don’t Pay Back Expenses”
Feeling Undervalued by Clients? How to Set Boundaries and Reclaim Your Confidence
If a client isn’t valuing you or your experience, say something. Don’t mince words. Don’t be afraid. Show them what you’re worth. Every now and again, no matter how much I do to lay the groundwork and to shore up a good foundation for my relationships with my clients, sometimes I feel like my clients don’tContinue reading “Feeling Undervalued by Clients? How to Set Boundaries and Reclaim Your Confidence”
A starter guide to property ownership and what it truly means
How are you setting yourself up for success at home, in your job, in your business when it comes to your property? Are you being careful about who and what you do with the property you have an interest in, and the property that you own? I absolutely love to talk about property. But inContinue reading “A starter guide to property ownership and what it truly means”
The ONE Contract Clause that lets you Stop Work when Clients Don’t Pay
If you agreed to do a project for a client, do you have to do it? Even if they don’t pay you, even if they don’t respond to your emails, even if you don’t like them? No! And that’s what we’re talking about today! YES, it’s true: you CAN stop work on a project ifContinue reading “The ONE Contract Clause that lets you Stop Work when Clients Don’t Pay”
Freelance Contracts: How to Fire a Client when they Cross the Line
Struggling with a client who crossed the line? Today, we’re talking about what to do, and before we dive in, here’s what I have to say: You can always fire a client – except when you can’t. There was a time when I had disrespectful clients. And not even necessarily overtly rude – but disrespectfulContinue reading “Freelance Contracts: How to Fire a Client when they Cross the Line”
Setting Clear Boundaries with Clients (while still being friendly)
I used to answer the phone 24/7, even if I was sleeping, even if I was in a meeting, even if I was in class. A lot of that was during law school, when I was running that multi-million law firm I built from scratch. The day that changed everything was when my client calledContinue reading “Setting Clear Boundaries with Clients (while still being friendly)”
Your Client Wants Unlimited Revisions—Now What?
Too many service-based professionals believe they need the client’s approval to become a client when actually it’s the other way around. The client needs your approval to become your client. Did you know that you can limit the number of revisions, reviews, and opportunities for feedback for clients … as many or as few asContinue reading “Your Client Wants Unlimited Revisions—Now What?”
Reinvent the Rules: Empowerment through Experimentation
There are so many gurus out there, telling us how THEY did something, promising you it will work for you. But the truth? It won’t. What works for THEM will not work for YOU – you are not them. It’s as simple as that. But, we do need some kind of framework, right? We haveContinue reading “Reinvent the Rules: Empowerment through Experimentation”